How long will it take to receive my order?
Standard shipping times on consumable orders is 5-7 business days. For lead times on machine orders, please contact orders@bevi.co.
How do I process a payment for my order?
If you select invoice at checkout, you will be emailed an invoice after your order has been shipped. You may have the option to pay via credit card at checkout. If you pay by credit card, you will receive email confirmation of your payment after it processed.
I have received my order, but I don’t know how to swap the items.
Please see our instructional videos for restocking consumables linked below!
Replacing Flavors - https://vimeo.com/349713218
Replacing Filters - https://vimeo.com/349715713
Replacing CO2 - https://vimeo.com/349714752
Where can I find more information about your flavors?
For more detailed information about our flavor offerings, please see our flavor list at www.bevi.co/flavors.
Can I cancel an order?
Yes, you will have the option to cancel an order until the order is fully processed. If you do not see the option to cancel the order on the order detail page, please contact orders@bevi.co to process the cancellation request.
I need a replacement part to resolve an issue with my Bevi, how do I order parts covered under warranty?
For any machine issues please contact Bevi Support at 866-704-2384 or support@bevi.co. All warranty orders will need to be processed by our support team.
Contact Information
Order Support
Email: orders@bevi.co
Phone: 617-315-4715 ext 2
Technical Support
Email: support@bevi.co
Phone: 1-866-704-2384
